(4.0 / 5)1777+ Ratings

The Craft Company UK Reviews

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Overall Rating

4.0

3 Reviews

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About The Craft Company UK

Craftcompany.co.uk specializes in cake decorating and sugarcraft supplies, offering a vast array of products for both amateur and professional bakers. Their inventory includes edible decorations, baking tins, tools, and packaging options for presentation. They are known for their Colour Splash Food Gels, Push Easy Cutters, SugarSoft® Edible Roses, and Fill-a-Tier Cake Displays. The company also provides cupcake supplies, such as patterned cupcake cases, food coloring, edible decorations, cupcake rings, and boxes. With over 20 years of experience, Craftcompany.co.uk has grown into one of the UK's largest retailers in this niche, offering products from top brands like Renshaw, Culpitt, FMM, Katy Sue Designs, and Saracino.

The Craft Company UK Coupon & Discount Codes

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The Craft Company UK Customer Reviews (3)

0/5

Catherine Carver

Verified Buyer

Feb 15, 2023

Bernd Biermann

Verified Buyer

Feb 14, 2023

Linda Triplett

Verified Buyer

Feb 9, 2023

The Craft Company UK Customer’s Q&A

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The Craft Company UK FAQs

About Craftcompany.co.uk Prices and Cost?

Craftcompany.co.uk offers a wide range of cake decorating and sugarcraft products at various price points. Customers have expressed satisfaction with the quality and value of their purchases, highlighting the reasonable prices for items such as cupcake boxes and sugar flower sprays. The company is known for providing prompt delivery and excellent customer service, enhancing the overall shopping experience. While specific prices are not listed, the feedback suggests that the costs are competitive within the market.

Craftcompany.co.uk Return Policy?

For Craftcompany.co.uk, the return policy stipulates that customers must contact the company within 14 calendar days of receipt of the goods and return the item within a further 14 days after making contact. If the goods are faulty or not as described, the cost of return postage will be refunded. In all other circumstances, return postage costs are the responsibility of the customer. Regarding shipping, they offer free standard delivery for all orders over £35.00 within Mainland GB, with exceptions applying to non-UK mainland locations. Orders under £35.00 incur a delivery charge of £3.99. They also provide Express Delivery and Saturday Delivery options for an additional fee. Express orders placed before 2pm are dispatched for next working day delivery, excluding weekends and bank holidays. Orders placed after 2pm on Friday and before 2pm on Monday will be dispatched for delivery on Tuesday. The company does not currently offer international shipping.

How long has Craftcompany.co.uk been in business?

Craftcompany.co.uk was founded over 20 years ago as a small, family-run mail order business in Leamington Spa. It has grown into one of the UK's largest retailers of cake decorating supplies, servicing over 130,000 registered customers worldwide. The company was acquired by Culpitt Ltd in 2015, a leader in the manufacture and wholesale distribution of cake decorating supplies with a century of innovation in the industry.